Mahavir Group
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Privacy Policy

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1. Introduction

Mahavir Group ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the data you provide when using SmartMenu.

2. Information We Collect

When you place an order through SmartMenu, we collect the following information:

  • Your name and mobile number (for order identification and communication)
  • Your seat and auditorium details (for delivery purposes)
  • Order details and payment status (for transaction records)

We do not collect or store any payment card details. All payment processing is handled by our payment partner, Razorpay, and is subject to their security standards.

3. How We Use Your Information

  • To process and fulfil your food and beverage order
  • To send you order status updates via the tracking page
  • To resolve any disputes or issues related to your order
  • To maintain internal records and improve service quality

4. Data Sharing

We do not sell, rent, or trade your personal information to any third parties. Your data may be shared only with:

  • Our payment gateway partner (Razorpay) solely for processing payments
  • The operational staff of the specific Mahavir Group theatre property you are ordering from

5. Data Retention

Your order data is retained for a period required by applicable financial and tax regulations in India. After this period, data is securely deleted or anonymized.

6. Security

We implement industry-standard security measures to protect your data. All communication between your device and our servers is encrypted using HTTPS/TLS.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact us at support@mahavirgroupindia.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date. Continued use of the Platform after any changes constitutes your acceptance of the updated policy.